General Office Administrator - Caerphilly

General Office Administrator

Job Summary

We are seeking a meticulous, professional and highly organised General Office Administrator to join our small but fast-growing team in Caerphilly.

This is a varied, office-based role providing administrative support across several areas of the business, including Sales, Collections, Dispatch and Accounts. The balance of work may vary depending on business requirements and the successful candidate’s skills and experience.

You will help ensure that customer enquiries, sales documentation, collection projects, shipping paperwork, purchase invoices and payment records are processed accurately and efficiently.

The position would suit someone who enjoys a broad administrative role, is confident working with numbers and documents, and is comfortable moving between different tasks and departments throughout the day.

About Us

At UniGreenScheme, we are not just another company—we are a disruptive, high-growth business redefining how surplus equipment is managed.

Since our launch, we have partnered with leading organisations across the UK and beyond, unlocking value from surplus assets while helping to build a more sustainable future. We have also supplied equipment to over 13,000 organisations around the world.

We are proud of what we have achieved so far:

1. Over 40,000 items successfully rehomed, giving them a new lease on life.
2. 1.6 Million kilograms of equipment reused, preventing waste and promoting circular economy principles.
3. £8.5m+ in savings delivered for the research and education sector, proving that sustainability and profitability can go hand in hand.
4. Carbon savings equivalent to planting 100,000 urban trees, achieved through our resale services.

These achievements are the result of a passionate and dedicated team that believes in making a difference.

At UniGreenScheme, you will be part of a dynamic and collaborative environment where accuracy, innovation and high performance are important to our continued success.

About the Role

The role will provide administrative support across several areas of the business:

1. Sales: Raising quotes and invoices, processing purchase orders and allocating customer payments.
2. Collections: Booking jobs, gathering project information and communicating with clients.
3. Dispatch: Liaising with couriers and shipping agents and providing required documentation.
4. Accounts: Uploading purchase invoices, raising purchase orders and supporting payment administration.
5. General Administration: Assisting managers and departments with day-to-day administrative tasks.

The balance of responsibilities will depend on business needs and the successful candidate’s skills and experience.

Training and Development

We do not expect applicants to have previous experience of scientific or laboratory equipment.

Full training will be provided on:

1. Our internal systems and accounting processes.
2. Sales, invoicing and payment allocation procedures.
3. Collection and project onboarding workflows.
4. Shipping and export documentation.
5. Purchase order and purchase invoice processes.
6. The different services offered by UniGreenScheme.

As the role covers several departments, training will be introduced gradually, with responsibilities increasing as the successful candidate becomes confident in each area.

About You

We are looking for a motivated and dependable individual who:

1. Has excellent IT skills and is comfortable using emails, spreadsheets, document management tools and internal systems throughout the working day.
2. Has strong numeracy skills and is confident working with invoices, purchase orders and payment records.
3. Demonstrates a high level of accuracy and attention to detail.
4. Is a clear and professional communicator by telephone and email.
5. Can manage customer and supplier queries with diplomacy, patience and honesty.
6. Is highly organised and able to manage several different tasks and priorities.
7. Is confident following defined procedures while also using initiative to keep work moving.
8. Is comfortable asking questions and following up when information is missing or unclear.
9. Can work collaboratively with different departments and managers.
10. Takes responsibility for completing tasks accurately and within agreed timescales.
11. Is willing to learn and develop across a broad range of administrative duties.
12. Has a minimum typing speed of 50 words per minute, with a high level of accuracy. (This will be tested as part of our interview process)

Previous experience in office administration, accounts administration, sales administration, customer service, logistics or purchasing would be beneficial, but applications will also be considered from candidates with strong transferable skills.

Other Considerations

This is a strictly non-smoking position.

The role is based at our Caerphilly office and is not a remote or homeworking position.

Overtime may occasionally be available depending on business requirements.

Summary

Location: Caerphilly

Job Type: Full-time, Permanent

Hours: 37.5 - 40 hours per week, Monday to Friday, around 8 am–4:30 pm, but can be slightly flexible with start/end times, with an unpaid lunch break

Salary: £14.50–£16 per hour, depending on skills and experience

Work Location: Office-based

Probationary Period: Six months

How to Apply

Because we are continuing to grow our team, this is a perpetual vacancy. Applications can be submitted at any time and will normally be reviewed within the following days.

Please apply using the link above and include an up-to-date CV.