Refrigerators will be transported in a variety of methods, including palletised couriers or direct transport "point of use". It is possible the internal refrigerant may have shifted during transport.
Allowing the unit to remain upright for at least 24 hours lets the refrigerant settle properly, preventing potential damage to the cooling system. Please ensure you allow sufficient settling time after receiving your delivery. Please also ensure you place the unit in its desired place of use before powering on for the first time, this is to prevent further movement post-delivery.

We suggest the below time periods are reached before powering on:

Fridges: 8hrs
Pharmaceutical Fridges: 8hrs
Freezers (≤ -20°C): 24hrs
Low Temperature (≤ -40°C): 48hrs
Ultra Low Temperature (≤ -80°C): 48hrs

This category of item contains refrigerants (F-gases) which are regulated under EU Regulation (EU) No 517/2014.
When sold to an EU-based buyer, confirmation of the buyer’s F-Gas registration on the EU F-Gas Portal is required prior to dispatch.
If the buyer is not registered, the item must be placed on hold until registration is completed.
This registration process can take up to 10 working days or more, subject to approval by the relevant authority.
In purchasing this item, the buyer accepts that additional compliance checks may need to be completed, and that shipping will be delayed until all requirements are met to ensure smooth customs clearance and regulatory compliance.
Due to this, we are unable to guarantee delivery times on this item.
We are happy to complete the sale transaction, and will work as quickly as possible with the buyer to ensure registration and documentation are completed.